The telecom asset management software allows the organization to build a cohesive environment of assets database and inventory by streamlining asset life cycle, including requisition, distribution, replacement, warranty management, and retirement. It also provides tools that help the organization to track packages effortlessly.
Call accounting
Telecom management solutions by FieldEz simplify the entire process of gathering call usage details and useful insights that facilitate analysis, monitoring, and reporting of the collected data. The software also ensures enhanced telecom security and helps organizations manage telecommunications through quick call routing accurately.
Detailed monitoring of calls
By enabling the organization to monitor calls, the telecom management software makes sure that the calls’ quality standards are correctly maintained and improve the overall performance & customer experience by identifying faults.
Over the past few years, the telecom industry has witnessed a heavy decline of revenue streams in core areas like voice and text messaging along with severe competition from Over-the-Top service providers.
Today the telecom industry is poised to undergo a digital transformation due to the swift emergence of IoT and 5G. Their services need to be customer-centric, improve efficiency, and add high-value margin by gradually moving from traditional services.
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